Resource Code Card for Pediatric Practitioners
Advocacy for Common Problems

Center for Children's Advocacy (CCA)
Medical-Legal Partnership Project
(MLPP)

MLPP Saint Francis Office: 714-1412
MLPP CCMC Office: 545-8581

CCA Office (Immigration & Refugee Advocacy) 570-5327


This card is intended to provide direct resource information to pediatric practitioners who can assist families in obtaining benefits and services for which they are eligible.

BIG SIX SCREENING QUESTIONS

1. Do you have enough food to eat in the house?
2. Are your housing conditions safe (internal/external)?
3. Do you have enough money to pay for basic necessities?
4. Do you have any problems getting your health insurance to pay for accessing medical services and medications?
5. Is your child receiving an appropriate education.
6. Are you or your child a victim of domestic violence?

How to Refer a Patient Who Needs Services

Identify the problem, using Resource Card categories. For assistance, call appropriate clinical social worker or
CCMC Family Support 545-9700
Charter Oak Health Center 550-7500
Community Health Services 249-9625
St Francis Pediatrics Social Worker 714-4514

GENERAL TIPS TO HELP PATIENTS

1. Help de-stigmatize use of government benefits such as food stamps and other resources by encouraging patients to access such services.
2. Document patients need for services in the chart.
3. Encourage families to reapply or appeal if they were denied services. Appeals are time-sensitive: appeal first, then search for an attorney.
4. Help families think about maximizing income by using alternative sources of income support (food stamps, fuel subsidies, housing vouchers, etc.)
5. Make a telephone call or write a letter to the landlord or caseworker. Use the agency's chain of command to ask questions for the patient.

TIPS FOR IMMIGRANT FAMILIES

1. Food stamps eligibility if they're citizens or eligible non-citizens and meet the income/resource guidelines. This includes undocumented family members.
2. Receipt of food stamps and health insurance will not affect a family's immigration status.
3. All families <185%FPL (Federal Poverty Level) are eligible for WIC regardless of immigration status.
4. Legal immigration Children with mental retardation or victims of domestic violence are elibible for HUSKY immediately, without the 6 month waiting period.

2008 Annual Federal Poverty Level (FPL)
Guidelines
           
Family Unit Size
100% FPL
150% FPL
185% FPL
235% FPL
300% FPL
           
1
$10,400
$15,600
$19,240
$24,400
$31,200
2
14,000
21,000
25,900
32,900
42,000
3
17,600
26,400
32,560
41,360
52,800
4
22,200
33,300
41,070
52,170
66,600
5
24,800
37,200
45,880
58,280
74,400
6
28,400
42,600
52,540
66,740
85,200
7
32,000
48,000
59,200
75,200
96,000
8
35,600
53,400
65,860
83,660
106,800
*
3,600
5,400
6,600
8,460
10,800
 
*for family units over 8, add amount shown

SAMPLE LETTER REQUESTING EDUCATIONAL SERVICES

A letter requesting services should contain the following elements:

1. Specific nature of the problem.
2. The rule, law or requirement that applies to the problem.
3. How (1) and (2) relate to the patient's condition.
4. Request for action.

Dear Principal Overwhelmed:
I am writing to request that you address the education needs of
Patricia Patient, daughter of Mother Patient, who is a fourth grade
student at the Can't Educate Our Students Elementary School.

According to my review of Patricia's records, her educational
performance has fallen far below the expected level for a child in
the fourth grade, and as a result, we believe that Patricia is a student
who requires intensive educational and academic supports. We
kindly request that the school institute a Planning and Placement
(PPT) meeting to begin the process of testing and evaluating Patricia
for eligibility for special education services. In addition (if applicable),
we request that the school conduct a functional behavioral assessment (FBA)
and institute a behavioral intervention plan (BIP) to formally address the
recent behavioral and conduct issues that have manifested in recent weeks.

We look forward to working with you and we are happy to provide the
school with any medical records necessary to support the goal of providing
appropriate educational services to Patricia at this time.

Please contact me at # if you have any questions. Thank you in advance for
your time and consideration.

Sincerely,
Pat Pediatrician

RESOURCES
Remember: INFOLINE 211

Legal Services

AIDS Legal Network for CT ................. 541-5000 / 888-380-3646
Center for Children's Advocacy.................................... 570-5327
CT Fair Housing Center ............................................... 247-4400
CT Legal Rights Project ................................................ 262-5030
Greater Hartford Legal Aid ............................................ 541-5000
Medical-Legal Partnership Project ............... 714-1412 / 545-8581
Statewide Legal Services ..................... 334-0380 / 800-453-3320
UCONN Law School Asylum & Human Rights Clinic .... 570-5165

Advocacy Services

CCMC Government Relations Department .................... 545-8577
CCMC Advocacy Coordinator ...................................... 545-8561
Office of the Child Advocate .................. 566-2106 / 800-994-0939
Office of the Victim Advocate ................. 550-6632 / 888-771-3126

Asthma and Lead

CCMC Healthy Homes - Primary Care ......................... 545-9300
CCMC Easy Breathing ................................................. 545-9442
Saint Francis Regional Lead/Asthma Treatment ............ 714-4792
Hartford Environmental Health (resources) ................... 543-8815

Child Abuse and Trauma

Aetna Foundation Children's Center (Saint Francis) ...... 714-5052
CCMC SCAN Program ................................................ 545-9995
CCMC Child Protection Team ....................................... 545-9700
Medical-Legal Partnership Project ............... 714-1412 / 545-8581
DCF Child Abuse Hotline ....................................... 800-842-2288
Emergency Mobil Crisis ................ 866-261-0893 / 877-884-3571
Interval House (DV Services/Shelter) .................... 888-774-2900
Local............................................................................. 860-527-0550

Prevent Child Abuse of CT ....................................800-244-5973 (800-Children)
Local..............................................................................860-793-3375

Village for Families and Children (counseling) ............... 236-4511

Child Care (Resource and Referral)Education

Care-4-Kids ............................................... 888-214-5437 (KIDS)
CT Dept of Social Services Child Care Team ......... 800-811-6141
Child Care Info Line (United Way) ......................... 800-505-1000

Child Support

CT DSS Bureau of Child Supp. Enf. .... 723-1000 / 800-647-8872
(information and problem resolution) ........ 800-228-5437 (KIDS)
CT Women's Education and Legal Fund ....................... 247-6090
State of CT Attorney General ........................................ 808-5318
Superior Court- Family Clerk.........................................706-5100

Disability / Developmental Delay

African-Caribbean American Parents of Children with Disabilities
(AFCAMP) ................................................................... 297-4307
Center for Children's Advocac
y
CCMC: Child Development Center ........................... 545-8680
CCMC Family Center / Family Voices of CT ........... 545-9023
CCMC Pro-Kids (Infants exposed to drugs) ........... 545-9330
CCMCSpecial Kids Support Center .......................... 545-9230
SFH Jaycees Center for Develop. & Behav. Health ..... 714-4931
Hartford Health Department (Child Development) .......... 543-8816
Help Me Grow - Child Development Hotline ........... 800-505-7000

Office of Disability Issues (Discrimination) ....................... 522-4888
Padres Abriendo Puertas ..................... 297-4391 / 800-842-7303
Spina Bifida Association of CT ................................ 800-574-6247
State Dept. of Mental Retardation (DMR) ...................... 418-6000
State Office of Protection and Advocacy .................. 800-842-7303
United Cerebral Palsy Assn. of Greater Hartford ........... 236-6201
US Social Security Administration ........................... 800-772-1213

Domestic Violence, Sexual Assault and Injury Prevention

Asian Family Services .................................................. 951-8770
Catholic Charities / Family Service ................................ 522-8241
CCMC Injury Prevention Center .................................. 545-9988
SFH Violence & Injury Prevention Program .................. 714-4807
DV Shelter Directory ........................... 282-7899 / 800-281-1481
Families in Crisis (Service for Batterers) ........................ 236-3593
Hartford Interval House Hotline ............ 527-0550 / 888-744-2900
State Rape Awareness Program ................................... 258-5800
Village for Families and Children ................................... 236-4511
Wheeler DV Intervention ............... 888-793-3500 / 800-793-3588
YWCA Crisis ........................................ 522-6666 / 888-999-5545
Spanish Speaking ................. 523-1163 x 205 / 888-568-8332
Women and Youth Self Defense Alliance ........................ 282-9881

Education

Hartford Public Schools .... English 695-8000 / Bilingual 695-8444
State of CT Department of Education ............................. 713-6548
Advocacy/Special Education
African-Caribbean American Parents of Children with Disabilities
(AFCAMP) ................................................................... 297-4358
Capitol Region Education Council ................................. 247-2732
Hartford Director of Special Education ........................... 695-8450
L earning Disabilities Association of CT ........................... 560-1711
Padres Abriendo Puertas (special needs) ..................... 297-4391
Special Education Resource Center .............................. 632-1485
State Office of Protection and Advocacy .................. 800-842-7303
State Dept. of Educ/Spec Educ & Pupil Services ........... 807-2025

RESOURCES Remember: INFOLINE 211

Food and Nutrition

Catholic Charities, Basic Human Needs Program .......... 522-8241
CCMC Breastfeeding Info and Education ...................... 545-8950
End Hunger Connecticut ............................................... 560-2100
Healthy Start ................................................................ 543-8800
Hispanic Health Council (breastfeeding) ........................ 527-0856
Friends of the Family (baby food and formula for young parents) ............... 722-8605 / 240-0860
Meals on Wheels ........................................ 249-4862 / 560-5825
Women, Infants and Children (WIC) ............ 543-8835 / 722-8030
Department of Social Services - Food Stamps ............... 723-1000

Fuel and Utility Assistance

Catholic Charities .......................................................... 522-8241
Center City Churches ................................................... 246-6757
Operation Fuel ................................ apply through INFOLINE211 or
.............................................................. www.operationfuel.org

Health Insurance

CT Partnership for Long Term Care .... 424-4943 / 800-647-3443
HUSKY Health Infoline .......... 877-CT-HUSKY
(877-284-8759)
Medicaid Management - Care Enrollment .............. 800-656-6684
State of CT Department of Insurance .... 297-3800 / 800-203-3447
State of CT Managed Care Ombudsman ............ 866-HMO-4446

Housing

CT Fair Housing Center (Discrimination Info) ......... 888-247-4410
Hartford Housing Authority .......................... 275-8400 / 723-8400
Hartford Licensing & Inspection (conditions) 757-9200 / 757-9219
Housing and Urban Development (CT Directory) ......... 240-4800
Housing Education Resource Center ............................ 296-4242
Independence Unlimited ............................................... 523-5021
Jewish Family Services of Greater Hartford ................... 236-1927
La Casa de Puerto Rico ............................................... 522-7296

Subsidized Rental Housing
Community Renewal Team Housing -
Rental Assist Prog / Sec. 8 .................... 560-5555 / 800-560-0128
Shelter Plus Care........................................ 722-6922
Eviction Prevention Program (DSS / Non-DSS Clients) . 560-5881
Imagineers ................................................................... 247-2318
Inter-Community Mental Health Shelter Plus Care ......... 895-3015
J. D'Amelia & Associates (Sec. 8 / RAP Contr.) ....... 203-757-1138
Mercy Housing and Shelter - Supportive Housing ........ 560-4100
YWCA-Shelter Plus Care .............................................. 525-1163
South Marshall Street Shelter, Hartford .......................... 543-8423

Immigrant and Refugee Resources

Catholic Charities - Resettlement Assistance ................... 548-0059
Immigrants & Refugees: New Arrivals Advocacy Project (IRNAAP)
..........................................................................................................570-5327

International Institute of CT - Hartford ............................ 692-3805
UCONN Law School Human Rights Clinic .................... 570-5165
US Department of Immigration ................................ 800-432-4800
Yale Legal Clinic .................................................... 203-432-4800

Job Resource Training

American Red Cross (Child Provider Training) ............. 249-9000
CT Puerto Rican Forum ............................................... 247-3227
CT Works Center - Search Support .............................. 256-3700
Department of Labor (Hartford) ..................................... 256-3700
Employment Info-line (State DAS) ........ 713-5205 / 800-528-7442
Job Corp - New England ....................................... 800-464-4892
Our Piece of the Pie..........................................................761-7300
Pre-Job Guidance
Hartford Neighborhood Centers ................................... 251-6517
Southend Community Services
- Youth Employment ...... 947-3300

- Disadvantaged Adults . 296-5068
Supported Employment - Disability
Chrysalis Center .......................................................... 525-1261
Easter Seals - Rehabilitation Center .............................. 714-9500
Goodwill Industries ....................................................... 278-5890

Child Healthcare and Medical Services

Adolescent & Young Adult Health Service (SFH) ........... 714-4335
Asylum Hill Family Practice Center (SFH) ..................... 714-4212
Burgdorf/Bank of America Health Center ....................... 714-2816
Saint Francis Pediatrics Primary Care Clinic .................. 714-4332
CCMC Primary Care Center ........................................ 545-9300
MD Refer ........................................ 545-9330
Charter Oak Health Center ........................................... 550-7500
Community Health Services Inc.................................... 249-9625

Comadrona .................................................................. 527-0856
Hartford Action Plan on Infant Health (Saturdays) .......... 236-4872
Maternal Infant Outreach Program ................................ 543-8834
Protective Services
DCF - Abuse/Neglect Hotline ................................. 800-842-2288
Kidsafe CT - Child Advocacy Team ............................... 872-1918
Child And Adolescent Psychiatric Hospitals and Services
DCF Voluntary Services ........................................ 800-842-2288
Klingberg Family Center ............................................... 224-9113
Institute of Living ................ 545-7020 / 545-7200 / 800-673-2411
Saint Francis Care Behavioral Health .................... 800-251-6474
Wheeler Clinic ....................................................... 800-793-3588

Pregnancy - Testing, Counseling, Termination

A sylum Hill Family Practice Center ................................ 714-4212
Charter Oak Health Center ........................................... 550-7500
ChildServ (Infoline) ............................................... 888-74-CHILD
Catholic Charities .......................................................... 522-8241
Community Health Services, Inc ................................... 249-9625
Hartford Hospital - Women's Health Service .................. 545-2770
Institute for Hispanic Families (prenatal drug educ.) ....... 527-1124
Planned Parenthood - Cllinica Atabex ......... 527-0856 / 728-0203
............................................................................ 800-230-PLAN
Saint Francis Prenatal - Reduced Infant Mortality .......... 714-4000

Adolescent Pregnancy Services
Adolescent and Young Adult Health Service (SFH) ....... 714-4335

CCMC Adolescent Services / Clinic ............................... 545-9300
Hartford Hospital Women's Ambulatory Clinic ................. 545-2780
Hartford Action Plan on Infant Health ............................. 236-4872
Hartford Adolescent Parent Program ........... 547-1426 / 547-7740
Family Life Education - Project Yes .............. 233-9700 / 231-7744
Salvation Army - Young Parents Program ..................... 543-8417
YWCA-PACT Teen Program ........................................ 525-1163

Substance Abuse (SA) / Smoking Cessation

Adolescent & Young Adult Health Service (SFH) ........... 714-4335
Hartford Hospital .................................. 545-3127 / 800-545-7664
Saint Francis - Smoke Stoppers .................................... 714-5661
Counseling, Treatment, Education
SFH Detoxification Services ................................... 800-251-6474
Catholic Charities .......................................................... 522-8241
Catholic Charities (Bilingual) ......................................... 527-1124
Community Substance Abuse Center ............................ 247-8300
Charter Oak ................................................................. 550-7500
Community Health Service - Chemical Dependency Program............................ 249-9625 / 808-8784
Covenant House Crisis Line .................................. 800-999-9999
Hartford Behavioral Health (Bilingual) ........................... 727-8703
Institute of Living Inpatient / Outpatient Rehab ................ 545-7000
Cocaine Outpatient Treatment Study ................. 545-7519
Latinos - Contra Sida .................................................... 296-6400
Latin Drug Referral ................................................ 877-746-3764
PATH Outpatient Center (SFH) .............................. 800-688-4859
Urban League of Greater Hartford ................................ 247-6040
Wheeler Clinic Outpatient ..................... 793-3850 / 888-793-3500
Methadone Program
s
Hartford Dispensary ..................................................... 527-510
0

Substance Abuse (Youth)

CT Coalition to Stop Underage Drinking ................ 800-422-5422
Community Renewal (Youth) ........................................ 560-5725
Governor's Prevention Partnership ............. 523-8042 / 232-5331
Hispanic Health Council ................................................ 527-0856
Infoline (United Way) .................. 211 / 522-4636 / 800-203-1234
IOL - Child and Adolescent .................. 545-7020 / 800-673-2411
New Beginnings Family Center .................................... 244-2181
SFH Detoxification Programs ................................. 800-251-6474

Teen Resources

Counseling

Catholic Charities ........................................ 522-8241 / 527-1124
CCMC Child and Family Support .................................. 545-9700
Children and Families Mental Health ............................. 550-6683
Hartford Behavioral Health ......................... 548-0101 / 727-8703
Institute of Living ................ 545-7020 / 545-7200 / 800-673-2411
PATH (Saint Francis) ............................................. 800-688-4859
Salvation Army - Young Parents ................................... 543-8417
Village for Families and Children ................. 236-4511 / 527-4224

For Gay and Lesbian Teens

Children from the Shadows .................................... 888-565-5551
Parents and Friends of Lesbians and Gays ................... 633-5111
Rainbow Room ............................................................ 278-4163

Development / Recreation

Artists Collective ............................................................ 527-3205
Asylum Hill Organizations Project .................................. 249-7691
Big Brothers / Big Sisters (Hartford) .............................. 525-5437
Boys and Girls Clubs ................ 724-0700 / 242-5553 / 296-5471
Burns School Family Resource Center ......................... 727-0666
Career Counseling - After School Computer Camp ....... 768-5619
CCMC Teens Against Negligence Helpline ............ 888-322-0008
Hartford Neighborhood Center ..................................... 251-6517
Hartford Recreation Centers .... 722-8054 / 722-6660 / 722-6562 / 722-6549 / 722-6537
Hispanic Health Council ................................................ 527-0856
Mi Casa Family Service & Education Center ................. 522-5222
Organized Parents Make a Difference ........................... 548-0301
Southend Knight Riders Youth Center ........................... 278-6678
YMCA .......................................................................... 522-4183

Youth Shelters

Covenant House Crisis Line .................................. 800-999-9999
Recreation and Youth Services ..................................... 543-8876
Salvation Army ER Shelter .......................... 543-8423 / 543-8430
YMCA .......................................................................... 522-4183

Comments or Updates?

Please call 860-714-1412 or email jsicklic@kidscounsel.org

© 2008 Center for Children's Advocacy

The Medical-Legal Partnership Project (MLPP) is a medical-legal collaborative designed to improve the health and welfare of low-income children and their families. Proactive legal assistance is provided in a health care setting to make legal services easily accessible.

The MLPP provides traditional legal representation with a comprehensive approach to the health care needs of an individual child, and advocates for children's health on a systemic level.

Center for Children's Advocacy established the Medical-Legal Partnership Project in 2000. The first office opened on-site at Connecticut Children's Medical Center (CCMC) and services quickly expanded to the Charter Oak Health Center and Community Health Services, health clinics serving two of Hartford's poorest neighborhoods. An additional office is on-site at Saint Francis Hospital & Medical Center, and legal services are provided at The Hospital of Central Connecticut and the Burgdorf/Bank of America Health Center. Together, these primary care centers provide health care to nearly 100% of the children who receive services in the Greater Hartford area.

MLPP is a joint medical-legal collaboration between the Center for Children’s Advocacy, Connecticut Children’s Medical Center, Charter Oak Health Center, Community Health Services, Inc., Saint Francis Hospital and Medical Center, and The Hospital of Central Connecticut.

Project activities are funded through generous grants from American Savings Foundation, Connecticut Bar Foundation, Connecticut Health Foundation, Fisher Foundation, Hartford Courant Foundation, Hartford Foundation for Public Giving, Maximillian E. & Marion O.Hoffman Foundation, The New Alliance Foundation, Robert Wood Johnson Foundation, and Universal Health Care Foundation of Connecticut.

For information about the Center for Children’s Advocacy’s Medical-Legal Partnership Project, go to the MLPP website at www.ccmckids.org/mlpp, the CCA website at www.kidscounsel.org, or call the MLPP at 860-714-1412 or CCA at 860-570-5327.